Shipping costs for UK orders
£3 Accessories & Small Items
£5 Bags & Large/Heavy Items
Postage will be applied at the checkout. Shipping costs are calculated according to the largest/heaviest item in your order.
Shipping costs for orders outside of the UK
£10 Flat Rate
Parcels are sent via signed for services and are dispatched twice weekly. If you have purchased a made to order product, please allow up to 2 weeks to receive your item. Handmade work takes time and care - thank you for your patience and support.
Sale items under the value of £20 will not be shipped with signed for delivery. Please consider this prior to ordering.
Roake Studio will not be held responsible for customs or duty fees. If you are purchasing internationally, please consider this before placing an order.
Roake Studio will only issue refunds in the event of an item being delivered faulty. If you change your mind about an item, please send it back within 14 days, in perfect saleable condition and we will issue you with a credit note to the same value.
Sale items are non-returnable unless faulty, and if valued under £20, will be sent via standard postal services.